Consumer Data Protection Against Online Loan Debt Payments

In the era of digital economy innovation, people are trying to find new findings in procurement services for lending activities, which can be seen from existence money on a basis considered able build growth and national economy. The type observation used this research is coherent research. Resolving disputes over payment online loan debt protecting consumer data complex problem today's era. Consumers often become victims protection their personal by irresponsible lenders. sources study document laws, laws regulations, legal doctrines related solving protection. using services, consumers must provide number data, such as; name, address, telephone number, bank account other information. This raise concerns regarding security privacy. To consumers, Indonesian fintech association (aftech), 2019 there were around 15 million users Indonesia. 2020 has increased 21 users. 2021 it estimated that will increase again 27 million. results indicate dispute resolution policies Indonesia still need strengthened.